Error: Invalid User ID or Password
Problem This error is caused by entering a username and password combination that does not match our records, and looks...
Direct Messaging Portal
Access your Direct account settings and messages from the web
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How do I participate in the DataMotion Healthcare Provider Directory (HPD)?
The DataMotion Healthcare Provider Directory (HPD) is a constantly growing directory of providers and their Direct Secure Messaging addresses. The... -
How do I use the DataMotion Healthcare Provider Directory (HPD) search?
A standard feature for all DataMotion Direct accounts is access to the DataMotion Healthcare Provider Directory (HPD). The DataMotion HPD... -
Error: Account Size Exceeded
Problem The below error occurs when your account storage limit has been reached: Solution A common fix for this error is... -
What browsers is the Direct Messaging Portal compatible on?
The latest DataMotion Direct release, v6.6 supports the following configurations: Desktop Browsers Internet Explorer 11 – no longer supported as...